Front desk systems for independent auto shops.
Automated text systems for customer questions, bookings, cancellations, follow-ups and payment reminders. Configured to each shop's hours, services and records.
ContactSystems
Five systems. Deployed individually or together.
Receptionist
Automated customer texting. Answers questions on hours and services, books appointments to the shop calendar and notifies the owner. English and Spanish.
Slot Handling
Day-before appointment reminders. Cancelled slots are offered to the waitlist automatically. First confirmation secures the slot.
Declined Work
Timed follow-ups on declined repair recommendations. Two messages, then stops.
Payment Chaser
Scheduled balance reminders with a payment link. Frequency set by the shop.
Vehicle Ready
Pickup notifications. The customer is texted the moment the vehicle is marked ready. No more "is my car done?" calls.
How it works
Deployment in three steps. No new software to learn.
- Assessment. Identify where the shop is losing time or revenue.
- Configuration. System built to the shop's hours, services and existing records.
- Deployment. Live on the shop's own number. No long-term contract.
Privacy Policy
Last updated: October 26, 2026
What we collect
When you text a number operated by Monoshift on behalf of a business, we receive your phone number and the content of your messages. We may also store details you provide, such as your name, the service you need and your preferred appointment time.
How we use it
We use this information only to respond to you, schedule or manage appointments, send reminders and follow-ups related to your service, and send payment reminders for services you received.
How we share it
We share your information only with the business you contacted and with service providers needed to deliver messages (such as our SMS carrier). We do not sell, rent or share mobile numbers or SMS opt-in data with third parties for marketing purposes.
Your choices
You can stop messages at any time by replying STOP. To ask about or delete your information, email johnathan@monoshift.net.
SMS Terms
- Messages are sent by Monoshift on behalf of the business you contacted. You opt in by texting the business's number first or by giving your number to the business for appointment reminders and service follow-ups.
- Message types: replies to your questions, appointment confirmations and reminders, waitlist openings, vehicle-ready notifications, follow-ups on recommended service, and payment reminders.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help, or contact johnathan@monoshift.net or (820) 667-7933.
- Carriers are not liable for delayed or undelivered messages.